New Patients for Douglas

Thank you for your interest in receiving treatment with Douglas! Here are the next steps to setting up your first appointment:

1. Click on the link below to set up your patient portal.
2. Once you have set up the patient portal, please complete all of the new patient forms. You must complete all of the forms prior to scheduling your first appointment.
3. Once your intake forms are complete, you can request a date/time for your first appointment in the patient portal. Be sure to select Douglas Ludington as your provider. Please be aware, your appointment is a request until confirmed by our office. If you cannot find a time that works for you, please reach out to us by calling or texting 412-467-6410 or by e-mail to admin@balancepsych.org.
4. Please your insurance card below. Alternatively you may send a copy (front and back) of your insurance card to admin@balancepsych.org or text to 412-467-6410. We will send you an estimated cost of services to your provided e-mail address prior to your first appointment.
5. We require a credit card to be placed on file. To do this in the patient portal: On the left-hand side of the portal, there is a toolbar. There, you will see a button that looks like a credit card or says "billing/financials" -- that is where you will insert your card information. The system requires that, in order for your card to save on file, you are charged a one-time one-dollar fee; please charge yourself this $1.00 so that the card will be saved on file for you. This will be a credit to your account, applied towards any future appointment costs.
6. To avoid missing communication from our office, please save our office phone number in your phone: 412-467-6410 and whitelist our emails: admin@balancepsych.org & billing@balancepsych.org
7. Welcome to our practice! Please reach out to us at any time with questions or concerns. Hit submit below after using the patient portal link.
8.  Click here for patient portal