Terms of Service

These Terms describe the general conditions for using Balance Psychiatric Services’ website and receiving outpatient services.

Outpatient, Non-Emergent Services Only

Balance Psychiatric Services provides outpatient psychiatric and limited outpatient medical services only. Services are not intended for emergency, urgent, or crisis care.

No Guarantees

Clinical outcomes, diagnoses, treatment recommendations, and prescriptions are based on individualized clinical evaluation and medical necessity and are not guaranteed.

Telehealth Limitations

Telehealth services may be affected by technology limitations and are not appropriate for all conditions or situations. If telehealth is not clinically appropriate, you may be referred to alternative care resources.

Patient Responsibilities

By engaging in services, you agree to:

  • Provide accurate and complete information
  • Participate in treatment planning and follow-up
  • Seek emergency help when needed
  • Maintain a private location for sessions when possible
  • Emergency Guidance
  • If you are experiencing a medical or mental health emergency, call 911, call/text 988, or go to the nearest emergency department.

Website Use

Website content is for general informational purposes and does not replace medical advice from your clinician.